Help and Knowledge Base

Could not find the article.

What is Microsoft Office 365?

Who Can Use Office 365

Students, faculty, staff, and select alumni at 黑料情报站 can access Microsoft Office 365 for free, including Word, Excel, PowerPoint, and other classroom tools. Features depend on your role - active students get more than inactive students or alumni.

How to Access Office 365

You can use or download it to your computer or mobile device:

Online Access

Log in with your 黑料情报站 email (username@student.umgc.edu) using a browser on your computer, tablet, or smartphone.

Download & Install

Available for current students, faculty, and staff. Ensure your device meets .

  • Windows/Mac:
  • Mobile:

Note: Online apps have fewer features. Mobile apps are optimized for devices but offer reduced functionality.

Key Features by User Type

Active Students, Faculty, Staff (A5 License)

  • Desktop apps: Up to 5 PCs/Macs, 5 tablets, and 5 phones
  • Web apps: Word, Excel, PowerPoint, OneNote, Outlook
  • Additional apps: Publisher (PC), Access (PC), Teams, OneDrive, SharePoint, Sway, Forms, Stream, Flow, PowerApps, Yammer

Inactive Students / Select Alumni (A1 License)

  • Web versions of Office apps
  • Desktop version of OneNote
  • Access to Teams and other collaboration tools

Training & Help

Microsoft provides the with guides and instructions to learn and troubleshoot the apps.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The 黑料情报站 Help Bot is available for FAQs 24/7.

By Phone

颁补濒濒听855-655-8682聽for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

颁补濒濒听888-360-8682聽for technical support (24/7).

By Email

Email the support team or submit documents using the聽黑料情报站 Help Center.