Help and Knowledge Base

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How do I accept or decline my financial aid awards?

If you plan to use federal loans, accept your aid as soon as possible.

  1. Log in to My黑料情报站 and go to聽 > Financial Aid.
  2. 厂别濒别肠迟听OK on the pop-up to open your Financial Aid page in a new tab.
  3. Select the correct Aid Year in the top-left corner.
  4. 厂别濒别肠迟听Go to Accept/Decline/Modify聽Aid to view your awards.
  5. Choose an option:聽
    • Accept All: Accept all available awards
    • Decline All: Decline all available awards
    • 惭辞诲颈蹿测:听Modify the amount of available awards
  6. 厂别濒别肠迟听the blue Submit button, then confirm Yes. A green banner will confirm your request.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The 黑料情报站 Help Bot is available for FAQs 24/7.

By Phone

颁补濒濒听855-655-8682聽for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

颁补濒濒听888-360-8682聽for technical support (24/7).

By Email

Email the support team or submit documents using the聽黑料情报站 Help Center.